AI IN LIBRARY: A New Era of Smart Information System

Abstract

Artificial Intelligence (AI) has become a powerful technology shaping the modern digital age, offering substantial potential to enhance the quality and performance of library services. This paper reviews existing literature on the integration of Artificial Intelligence applications in higher-education libraries and explores how AI-based systems are redefining library management, improving resource utilization, and enriching the research experience. While the adoption of AI offers notable advantages, it also gives rise to challenges related to ethics, privacy, staff preparedness, and maintaining user-focused services. Effective implementation, therefore, requires collaboration among librarians, researchers, and policymakers, supported by continuous professional development. Overcoming resistance to technological change, fostering transparent communication, and actively involving staff are essential for libraries to enhance the full prospect of AI and advance their service delivery.